public class TicketEntity : Carrier

public TicketEntity()

public virtual DateTime Activate { get; set; }

public virtual int ActiveStatusMonitorId { get; set; }

public virtual short AlertLevel { get; set; }

public virtual DateTime AlertTimeout { get; set; }

public virtual string Author { get; set; }

[JsonIgnore]
public TicketBaseStatus? BaseStatus { get; set; }

[JsonProperty("BaseStatus")]
public string BaseStatus_String { get; set; }

public virtual TicketCategoryEntity Category { get; set; }

public virtual DateTime ClosedAt { get; set; }

public virtual int ConnectId { get; set; }

public virtual DateTime CreatedAt { get; set; }

public virtual Associate CreatedBy { get; set; }

public virtual StringDictionary CustomFields { get; set; }

public virtual DateTime Deadline { get; set; }

public virtual StringDictionary ExtraFields { get; set; }

public virtual DateTime FirstReadByOwner { get; set; }

public virtual DateTime FirstReadByUser { get; set; }

public virtual TicketFormSubmission FormSubmission { get; set; }

public virtual string FromAddress { get; set; }

public virtual bool HasAttachment { get; set; }

public virtual string IconHint { get; set; }

public virtual string Language { get; set; }

public virtual DateTime LastChanged { get; set; }

public virtual TicketMessage[] Messages { get; set; }

public virtual int NumMessages { get; set; }

public virtual int NumReplies { get; set; }

public virtual int OrigHumanCategoryId { get; set; }

[JsonIgnore]
public TicketOrigin? Origin { get; set; }

[JsonProperty("Origin")]
public string Origin_String { get; set; }

public virtual Associate OwnedBy { get; set; }

public virtual Person Person { get; set; }

public virtual TicketPriorityEntity Priority { get; set; }

public virtual Project Project { get; set; }

public virtual DateTime ReadByCustomer { get; set; }

public virtual DateTime ReadByOwner { get; set; }

[JsonIgnore]
public TicketReadStatus? ReadStatus { get; set; }

[JsonProperty("ReadStatus")]
public string ReadStatus_String { get; set; }

public virtual int RealTimeSpentExternally { get; set; }

public virtual int RealTimeSpentInternally { get; set; }

public virtual int RealTimeSpentQueue { get; set; }

public virtual int RealTimeToClose { get; set; }

public virtual int RealTimeToReply { get; set; }

public virtual DateTime RepliedAt { get; set; }

public virtual Sale Sale { get; set; }

public virtual Person[] SecondaryPersons { get; set; }

public virtual int Sentiment { get; set; }

public virtual int SentimentConfidence { get; set; }

[JsonIgnore]
public TicketSecurityLevel? Slevel { get; set; }

[JsonProperty("Slevel")]
public string Slevel_String { get; set; }

public virtual TicketStatusEntity Status { get; set; }

public virtual int SuggestedCategoryId { get; set; }

public virtual string SuggestedCategoryName { get; set; }

public virtual Tag[] Tags { get; set; }

public virtual int TicketId { get; set; }

public virtual TicketType TicketType { get; set; }

public virtual int TimeSpent { get; set; }

public virtual int TimeSpentExternally { get; set; }

public virtual int TimeSpentInternally { get; set; }

public virtual int TimeSpentQueue { get; set; }

public virtual int TimeToClose { get; set; }

public virtual int TimeToReply { get; set; }

public virtual string Title { get; set; }